Every Helping Privacy Policy
Last updated: October 21, 2026
1. Who we are
Pythn Development (“we”, “us”) runs Every Helping: the website at pythn.app/everyhelping, the Every Helping apps for iPhone and Android, and the services behind them. This policy covers all of them. Contact: [email protected].
If you live in Washington, Nevada or Connecticut, our Consumer Health Data Privacy Policy also applies to you.
2. Information we collect
- Account: your mobile phone number and the first name you give. Sign-in codes and session tokens are stored only in hashed form.
- Household: the household’s name, its members’ accounts, and the first name and type (child, teen or adult) of profiles you add. For text invites, a one-way hash of the number invited and the first name you give.
- Your log: the foods, recipes, meals and drinks you log, with their amounts and nutrients, the water you log, your goals and settings, and when you agreed to keep a log. The same for profiles you manage.
- Your dishes: the meals you ask us to remember, with their name and their foods and grams, or a packaged food’s nutrition numbers and your usual servings, and when you last logged one. The same for profiles you manage. To offer your usual, our code compares the foods a meal photo shows with your dishes; the photo still isn’t kept.
- Cooking for your household: the recipe, servings and ready time, who the cook picked to eat, and whether each person’s plate is logged. When the cook logs who ate, a share of the meal goes into the log of each person who keeps one.
- Pots and leftovers: the pots you save and what they weigh empty, a pot’s cooked weight and what’s left, and the grams taken from it; each plate stays in its own person’s log.
- Table links: the recipe you served, how much you made, and your first name.
- My Book: the recipes you save and your notes, and the recipes you import or change, with where they came from. For an import, the photos, link or text you send, and a record of the import. If you share one of your recipes to the recipe book, which of your recipes it was and when, seen only by you.
- Meal and package photos: a photo you send for a nutrition estimate, and the recipe you say it shows, if any. The photo is used only for that estimate and is not kept.
- Packaged foods: the products you log by barcode or read from a label, the amount you logged last and any numbers you fixed, so the next one is a tap. A barcode is read on your phone or in your browser; only its numbers are sent.
- Made-it photos: a photo you share of a dish you made, the recipe it’s for, the day you shared it and your account, so you can delete it.
- Cooking groups: the groups you start or join, the name you go by there, and what you post or add, such as notes, recipes, photos, comments, cook nights, potluck and grocery lists, polls, challenges and Yums. For texted invites, a one-way hash of the number invited and the first name you give. Reports you make. When you block someone, who it is and the name and group you saw them in.
- Goal groups: the goals you set in a group, your check-ins and cheers, and, only if you turn on sharing for that group, your weight progress (your weigh-ins, kept to work out your percent), your calories burned and workout minutes by day, and how your food goals are going, taken from your log. Each kind has its own switch, and we record when you chose. None of it is sent to an AI provider.
- Recipe choices: the options you pick in the recipe generator, such as meal, cuisine, foods to leave out and nutrition targets, and anything you type there.
- Usage and limits: when recipes and photo estimates are made, with your account or visitor ID and a network identifier derived from your IP address, and when you import a recipe, to count free uses and prevent abuse.
- Payments: on the web, Stripe handles your card details. We keep your Stripe customer and subscription IDs, plan, status and renewal date. When plans can be bought in the apps, Apple or Google handles the payment, and we keep the purchase details needed to give you your plan.
- Notifications: starting with the next version of the apps, if you allow notifications, your phone’s push token and type, and your notification choices, such as quiet hours and time zone.
- Waitlist: if you joined it, your email address, your phone type and whether you wanted to beta test.
- Technical logs: standard server logs, such as IP address, browser or device type and pages requested.
We remove location and other hidden details from photos before they’re sent to an AI provider or shown to anyone.
3. Cookies and storage on your device
The website uses two cookies: eh_session, which keeps you signed in for up to 90 days, and eh_vid, a random visitor ID kept for about 400 days to count free uses. It also stores your last recipe choices, a ticket number and your answer about sending meal photos in your browser.
Goals helper: if you ask Every Helping to suggest targets, it works them out on your phone or in your browser from the height, weight, age, sex at birth and activity you enter. Those answers aren’t sent to us or kept; only the targets you save are, as part of your goals. If you tag your targets as from your care team, that tag stays on that phone or browser.
The apps keep your sign-in, your answers to our consent questions and any log entries waiting to send on your phone. They use the camera only while you snap a photo or scan a barcode. Each time an app checks for an update, Expo’s update service receives an anonymous ID for that install.
Apple Health and Health Connect: if you turn on Health apps in the app, it writes the meals and water you log to Apple Health (iPhone) or Health Connect (Android) on your phone: calories, protein, fat, saturated fat, fiber, sugar and sodium, and carbs if you choose. It never writes the logs of profiles you manage. If you also turn on your weight, the app reads it there to show beside your week and in Trends, and to start the goals helper. If you turn on calories burned, the app reads your active and resting energy and your workouts there to show beside your day and your week. Nothing the app reads from Apple Health or Health Connect leaves your phone unless you turn on sharing it with a goal group: then only daily amounts (a day’s latest weight, active calories and workout minutes) are sent to us for that group. It is never sent to an AI provider or used for advertising or marketing. Turn it off or remove what Every Helping wrote under You → Health apps, and change its access in the Health app or Health Connect.
Modes: under You → Modes in the app, you can turn on a GLP-1 mode and a diabetes and glucose mode. The glucose mode reads your blood glucose from Apple Health or Health Connect, only while it’s on, to show beside your meals on your phone. The GLP-1 mode keeps a medication log (a medication’s name, the day and a note), a short note for each day and, if you type it, your weight. These, and each mode’s settings, stay on your phone: none of it is sent to us, to an AI provider or to anyone else, and it’s never used for advertising or marketing. You can share your medication log and notes yourself from the app as plain text. Turn a mode off or delete its notes at any time; deleting your account removes them from the phone.
Starting with the next version of the apps, if you pair a Bluetooth kitchen scale, its name and Bluetooth ID stay on your phone so the app can connect to it again. Its readings stay on your device until you add a food with them to your log.
We don’t use advertising or analytics cookies or trackers.
4. How we use information
- To provide Every Helping: sign-in, your log and goals, recipes, photo estimates, My Book, households, cooking groups and goal groups, table links, plans and support.
- To send the texts you ask for (sign-in codes and invites) and, if you allow them, notifications.
- To check shared photos, enforce limits, prevent fraud and abuse, and keep the service secure.
- To email waitlist members about the Every Helping beta and launch only.
- To comply with the law and enforce our terms.
We don’t sell your personal information or share it for advertising, and we don’t show ads.
5. What other people see
- Your log and your dishes are yours. Only you see them, and they’re never sold or sent to an AI provider. A household’s owner sees and keeps the logs and dishes of the profiles they add.
- Your household sees your first name and what you save to My Book, your own recipes unless you keep one private, and, when someone cooks, who’s eating and whether your plate is logged. People in your household see a weighed pot’s weight left, not who took how much.
- Your cooking groups see the name you go by there and what you post or add, never your phone number.
- A goal group sees only what you choose to share with it: your weight progress as a percent of your goal (or also the change, if you choose; never your weight), your calories burned and workouts, and how your food goals are going, each only while its switch is on. It also sees your check-in line and your cheers. You can hide yourself from its leaderboards.
- Anyone with a table link sees the recipe you served, your first name and, if you weighed the pot, what a serving weighs, for 8 hours.
- Everyone: recipes made by the recipe generator are saved in Every Helping’s public recipe book without your name, phone number, account or IP address, and may appear on the website and in search results. They stay after you delete your account. Your own recipes you choose to share go there the same way, with their foods, amounts and steps and a photo we make for them, never your own photos; they leave the recipe book when you take them back, delete them or delete your account. Made-it photos are shown with the recipe, without your name, once they pass an automatic check. A packaged food’s barcode and the nutrition numbers you confirm from its label can join Every Helping’s shared product list, without your name, phone number or account, so the next scan is instant for anyone; they stay after you delete your account.
7. How long we keep information
- Sign-in codes: until 1 day after they expire. Sessions: until they expire or you sign out.
- Your account, household and profiles: until you delete them or your account.
- Your log, water and goals: until you delete them or your account. An entry you delete is kept for an hour so Undo can bring it back, then deleted.
- Your dishes: until you forget them or delete your account.
- My Book, including your imports’ photos: until you delete them or your account. Photos of an import you don’t save: deleted within 2 days. Import records: while your account exists.
- Meal and package photos: not kept.
- Your products: until you remove one or delete your account. Numbers added to the shared product list: kept, without your name or account.
- Made-it photos: until you delete them or your account. A photo that doesn’t pass the automatic check is never stored.
- Cooking sessions: until the household or the cook’s account is deleted.
- Table links: they work for 8 hours and are deleted a day later.
- Weighed pots and leftovers: 30 days after they’re made. Saved pots: until you remove them or delete your account.
- Cooking groups: until the owner deletes the group. Your posts and your place in a group: until you delete them, leave, or delete your account.
- What you share with a goal group: until you turn that switch off, leave the group or delete your account, and no longer than 400 days.
- People you block: until you unblock them or delete your account. Reports: until the reported post, comment or photo is deleted.
- Push tokens: until the app removes one, your phone stops taking notifications, or you delete your account.
- Usage records and visitor IDs: up to 400 days.
- Unused invites: deleted 30 days after they expire.
- Records of your data exports (when, and the dates you chose): 30 days. A download link from the app works once, for 5 minutes.
- Plan records: while your account exists. Stripe, Apple and Google keep their own payment records as the law requires.
- Waitlist: until you ask to be removed.
- Backups: up to 30 days.
8. Your choices and rights
- Delete your account in the app or in the website’s account menu. This deletes your phone number, first name, sessions, log, dishes, My Book with its photos, your household and profiles, the cooking groups you own and your posts and place in others, everything you shared with goal groups, your made-it photos, the pots you saved and weighed, blocks and push tokens, and cancels any plan bought on the web. A plan bought through the App Store or Google Play is cancelled in your Apple or Google account.
- Export your data from the account menu on the website, or under You → Privacy in the app: a download of your food and water log as a spreadsheet and everything else we keep for your account, including the profiles you manage.
- Email [email protected] to access, correct or delete your information, to leave the waitlist, or to stop invite texts to your number. If we decline a request, you can appeal by replying to our answer.
- Stop sharing with a goal group by turning its switch off in that group, which deletes what that switch shared, or by leaving the group.
- Turn off notifications, camera access, photo access or Apple Health and Health Connect access at any time in your phone’s settings.
- Reply STOP to a text to stop texts from our sender.
We won’t treat you differently for using these rights.
9. Children
Accounts are for adults 18 and older. A parent or guardian may add a child as a profile with a first name only, and keeps that profile’s log. Children don’t sign in, and we don’t knowingly collect information directly from children. Remove a child’s profile in your household, or contact us.
10. Security
We use reasonable safeguards to protect your information, but no system is completely secure.
11. United States only
Every Helping is offered in the United States, and we store your information there. Our service providers may process it in other countries where they operate.
12. Changes
We may update this policy. We will post the new version here with a new date and, if a change is material, tell you in the apps or on the website.
13. Contact
Questions or requests: [email protected].